OneDirectory Product Updates

Since we released the Directory Console, we've shipped a steady stream of smaller improvements alongside the bigger feature releases. Here's what you might have missed 👇

🙋‍♂️ Directory Editors can now access the Directory Console to view and edit profiles, offices, and org units. They see only the actions relevant to their role; admins still see everything.

📑 View your Microsoft 365 attribute mappings: if you have custom attributes (extensionAttributes) mapped from Microsoft 365 to OneDirectory, you can now see those mappings in Fields.

​⌚ Audit timestamp of when a profile was synced or created. CreatedAt/CreatedBy now shows at the bottom of the side pane when viewing a profile, e.g. "Added from Microsoft Entra ID on 16 March 2021" or if it's a managed profile, who created it and when.

🔑 Disabled fields are now genuinely respected everywhere: API responses, profiles, org chart, custom attributes, contact details. The Manager field is also now disableable.

💫 "Request full sync" button: admins can trigger a full resync themselves, rate-limited to 4/hour. Remember: syncs run every hour automatically.

📊 Field coverage indicators: In Fields you can now see how populated each field is across your org.

👌 A people picker for adding Admins and Directory Editors, replacing the old email textbox

✨ "What's New" on the Console overview, so you can keep up to date with product updates like this one ;)

📥 The Console sidebar can now be collapsed, and we improved the header bar to show the section you're in.

💬 Two new options in the three-dot menu on a profile: "Copy link to profile" and "Show in org chart", which opens the person directly in the live org chart. Copy link works on offices, departments, and org units too.

🏳️ Country flags and org unit thumbnails throughout the grids, plus entity people counts

🚫 Removed "Default" office and department; they now show empty instead of Default (everywhere, not just in the console)

In OneDirectory, departments and org units get automatic background gradients to help people distinguish between them.

Now you can choose your own. Pick from the set of background styles and it applies everywhere that department appears in OneDirectory.

If you want an exact brand color, the CSS sits in a text box under the swatches and you can edit it directly.

Hidden profiles used to be invisible in more ways than one, since Directory Snapshot only counted the profiles that made it into your directory. It's now two tiles, Profiles and Structure, and both count everything, visible or not.

Profiles gives you people, guests and service accounts with visible and hidden columns, and Structure does the same for your offices, departments and org units.

Click any label or number in the tiles to view the list behind it, filtered to exactly those profiles.

Profile Completeness also got a small update. It now measures your org units (Divisions, Branches, whatever you've named yours) alongside Office and Department, and adds Mobile Phone.

You can now control directory visibility on a per-profile basis, and see exactly why someone is hidden.

Each profile has a Show in directory setting with three options:

• Automatic: follows your display rules (the default)
• Yes: force-shows the profile, regardless of the rules
• No: force-hides the profile, regardless of the rules

Yes and No act as an override for that one account, so you no longer have to bend your rules to accommodate a single exception.

The profile list also gains a sortable Visible column (i.e. the "eye" icon on the left of the profile picture), so you can see all hidden profiles together in one list.

And when a profile is hidden, you can now see exactly which rules caused that profile to be hidden. It's displayed in the Manage tab on any hidden profile.

You can now edit offices, departments, and org units directly in the Directory Console. Find them under Structure in the left menu.

Select an office or department and it opens in a side pane where every field is editable in place: name, address, phone, description, and the URL slug that controls where people land.

You can add a photo to your offices and departments by drag-and-drop or from a URL. Whatever you choose shows up across OneDirectory, not just in the Console.

Each office and department has a Profiles tab showing exactly who's assigned to it, including how many are hidden from the directory. So an office showing zero people isn't a mystery anymore; you can see whether it's genuinely empty or whether everyone in it is hidden.

Structure is live now in the Console for admins and directory editors.

Every Microsoft 365 tenant is full of things that aren't people. Room mailboxes, shared inboxes, scanner accounts, service principals, and random accounts called "svc-backup-001" and "gregtest."

They sync into your employee directory and clutter it, and it's time consuming to manually hide the ones you don't want to show.

Now, OneDirectory automatically classifies every profile as either a person, a guest, or a service account, using a weighted set of signals. Guests are now read from Entra's actual userType, so guest and external are finally separate things.

You'll see this first in the Console people list, which now has People, Guests, and Service Accounts tabs at the top, each with a live count. The profile type also shows in the side pane next to the name when you open a profile.

The bigger change: classification and visibility are now separate 🥳 What an account is and whether it shows in the directory are two different questions, and you control both on the Manage tab of any profile. Profile type shows what the classifier decided, and you can untick Set automatically to override it.

The employee directory is built for your people. The Console is built for the admins who run it. Today it gets a People section: every profile in your directory in one list, with a side pane for the one you've selected. All admin editing now happens here.

See everyone, split by account type

Separate tabs for People, Guests, and Service Accounts, each with a live count, so guest and service accounts are no longer mixed in with your employees.

Find people fast

Search by name, then filter and sort any column to narrow down by job title, office, department, or anything else. A visibility column on every row shows which accounts are hidden from the directory.

Open any profile in the side pane

Select a person and their full profile opens alongside the list. Fields are grouped into sections like Identity Information, Job Information, Org Structure, and Connections, with a Grouped / Alphabetical toggle that remembers your choice. Their profile link is right there to copy.

There's also a Manage tab on every profile, for controlling how a profile is classified and whether it shows in the directory. More on that in a separate update.

Quick actions on every profile

Each profile has a quick actions menu (the three dots at the top right): open the person in the directory, copy their profile link, or jump to them in the org chart. And one of our favorite new features: open their account directly in Microsoft Entra or the Microsoft 365 admin center.

Edit anything, in place

Every field is editable directly in the side pane, and each field type has its own editor rather than a generic text box: text, number, URL, checkbox, dropdown, multi-select, dates, birthday (day and month), and hire date.

The more complex fields have their own controls. Photos support drag-and-drop upload and removal. Manager and other people fields are people pickers. Country shows flags. Office and department pickers show thumbnails, so you're choosing something you recognize rather than a name in a list.

👉 People is live now for admins and directory editors. It's the biggest piece of the Console so far. Go have a look, and tell us what's missing.

Edit Mode is retired. Admin editing now happens in the Directory Console.

Instead of flipping the employee directory into an editable state, you now get a surface built for the job: a full people list, a side pane for every profile, and every field editable in place. You can also edit offices and departments, and your own org units.

Where the Edit Mode toggle used to be, you'll now find Edit in Console. It's context aware, so it opens on whatever you were already looking at.

This update only affects admins and directory editors. If you don't have editing permissions, nothing changes for you. You can still edit your own profile in the directory, if enabled.

This is part of a bigger move to make the Directory Console the single place to manage your directory. There's more in there than just editing, and it's all live today. We'll cover the rest soon.

Custom Fields is now available in Early Access for select OneDirectory customers.

We’ve been testing it with a small group of teams and are now opening access to a few more customers ahead of the general release.

With Custom Fields, you’ll be able to add the extra profile information your organization needs, beyond the standard Microsoft 365 fields, so your directory better reflects how your company works.

Interested in trying it early? Reach our to your OneDirectory account manager or our support team.

Directory Console™ is a new home for OneDirectory admins to configure and monitor their directory. From one place, you can manage settings, fields and org structure, members and roles, data sources and filtering rules, and view directory health.

With Profile Completeness, you can now track coverage across key profile fields so it’s easy to see where data is missing in your Microsoft 365 profiles.

Fields and Structure now shows coverage for every synced field, helping you spot Microsoft 365 profile fields that may need improvement. It also shows which fields are synced from Microsoft 365 and which are stored in OneDirectory.

Directory Snapshot gives you a quick view of the accounts in your directory and their visibility settings. It also shows your org entities, including offices, departments, and any custom organizational units.

Sync Status lets you monitor your directory sync by showing when we last polled for changes (happens hourly) and when the most recent updates were imported into your directory. You can also view this information, and more, in Data Sources.

Directory Console is launching in v1, with more features on the way soon 🚀