Directory Console™ is a new home for OneDirectory admins to configure and monitor their directory. From one place, you can manage settings, fields and org structure, members and roles, data sources and filtering rules, and view directory health.

With Profile Completeness, you can now track coverage across key profile fields so it’s easy to see where data is missing in your Microsoft 365 profiles.

Fields and Structure now shows coverage for every synced field, helping you spot Microsoft 365 profile fields that may need improvement. It also shows which fields are synced from Microsoft 365 and which are stored in OneDirectory.

Directory Snapshot gives you a quick view of the accounts in your directory and their visibility settings. It also shows your org entities, including offices, departments, and any custom organizational units.

Sync Status lets you monitor your directory sync by showing when we last polled for changes (happens hourly) and when the most recent updates were imported into your directory. You can also view this information, and more, in Data Sources.

Directory Console is launching in v1, with more features on the way soon 🚀

Up until now, OneDirectory synced with Microsoft 365 twice per day, roughly every 12 hours. We’ve upgraded the sync to run hourly and incrementally, importing only what's changed.

What this means: updates you make in Microsoft 365, like profile details, reporting lines, and other key fields, will now appear in OneDirectory within the hour.

A small set of fields (including photo, birthday, and aboutMe) don’t support change tracking, so they’re refreshed once per day (every 24 hours). If any other tracked field changes in the meantime, these fields will also be pulled through as part of that hourly sync.

You can see each field’s sync schedule in Fields & Structure in the new Directory Console.

Big news for small screens! We’ve redesigned OneDirectory for a better experience in mobile web browsers.

The new layout is cleaner, faster, and more intuitive, with streamlined navigation and improved readability across the mobile experience.

Profiles, offices, departments, and search results now adapt beautifully as you browse, making everything easier to access and explore wherever you are.

To access the mobile view, simply log in to your OneDirectory in your mobile web browser.

Let us know what you think!

Two big upgrades to the icon selector in field settings 🎊

1️⃣ More icons!

We’ve expanded the set to 200 hand-picked icons you can use when creating organizational units and, soon, custom fields.

2️⃣ Better organization

Icons are now grouped into four tabs - People, Places, Sectors, and Symbols - making it much faster to find the icon you need.

When you choose an icon for an org unit (and soon, for a custom field), it’ll appear across OneDirectory - in profiles, the sidebar, search results, and more - making your structure clearer and easier to navigate.

In November, we made strong progress on our upcoming custom fields feature and kicked off a major upgrade to our Microsoft 365 sync - both updates we’ll be sharing with you soon!

We also released profile photo editing in OneDirectory and, as always, shipped a number of smaller improvements and bug fixes. Here are some of the highlights:

✍ In Settings, inactive fields now show in a separate list at the bottom of Fields & Structure, to make it easier to see which fields are currently active.

📑 Improved automatic pluralization of field names

✨ There's now a Field Type column in Settings > Fields & Structure so you can see if it's a text field, dropdown, multiselect, people picker etc.

🎉 Field settings received several UI refinements, including vertical separators, improved column widths for better structure, and clearer labels. We also introduced a new DateYear control type and fixed a number of field-settings-related bugs.

🐛 Fixed a bug with hidden accounts not appearing in search results when in edit mode, if you're an admin or directory editor.

You can now edit your profile photo directly on your OneDirectory profile!

As long as the Photo field is set to editable, you can switch to edit mode and upload a new photo or replace your existing one right from your profile.

Directory Administrators can edit anyone’s photo too. To make the photo field editable for your teams, head to Settings > Fields & Structure and choose the Photo field to adjust its edit settings.

We’ve also fixed a small bug that sometimes caused profile photos not to refresh right away, even when synced from Microsoft 365.

October 2025 was packed with OneDirectory updates, including a new filter by location feature, a refreshed header design throughout the app, the ability to download all lists to CSV, and a lot of behind the scenes work for the upcoming custom fields functionality.

We also made many smaller improvements across the board - here are some of the highlights:

🤼 Groups are now collapsed by default and have been redesigned to be more compact and easier to use.

🌄 You can now click on city, state, and country in the offices list view to view everyone in those locations.

🔻 When sorting a column in list view, blank values now always appear at the bottom, making it easier to scan and compare data.

🙌 OneDirectory-specific custom fields are now searchable and are displayed in the entity search results.

🔍 Search box improvements and design updates to the entity search results blocks.

👨‍🏫 Various profile improvements in view and edit mode: larger country flag, new icons for employee type and ID, standardized headings and placeholders, auto-focus when entering edit mode, improvements to skills and interests editing, and job title field editing enhancements.

🔁 Switched the position of the Save/Cancel buttons in profile edit mode: Cancel on the left, Save on the right, to match modern UI patterns

📅 The Hire Date field on the profile now shows "Joined" as the heading when in view mode.

🔗 URL fields now display social icons if the link is for a social profile like LinkedIn, Facebook, Instagram, YouTube etc.

🐛 If an office has a U.S. address, the state is now correctly formatted in the single line address so copy/paste is accurate

🐛 Fixed sorting bug with numbers incorrectly being sorted as text and not as numeric values

🐛 Fixed field settings bug with multiselect tags not able to be deleted in certain instances

It’s a simple feature we’ve wanted to build for years, and it’s finally here: filtering by location!

You can now click on any city, state, or country in OneDirectory to instantly filter by that location and see everyone else whose address matches it.

You can also now group by city/town, state/region, or country to get a whole new view of your organization.

This feature adds an exciting new dimension to OneDirectory, making it easy explore and understand where your people are around the world.

We’ve introduced a redesigned header across OneDirectory with a cleaner, more compact design that’s easier to read, featuring updated text styling, colors, and spacing.

To make it easier to know where you are in the app, we’ve added a label above the page heading on areas like Departments, so it’s always clear what you’re viewing.

We’ve also improved the page icon to show a more relevant graphic, such as an office image, department icon, or country flag, depending on the type of page you’re viewing.

And a final little touch: the heading animation now slides up or down based on your navigation direction, bringing a bit more life to your "digital organization."

You can now export any search result or listing page directly to a CSV file 💾

Previously, only people search results and people lists could be downloaded to CSV. Now, you can also export:

🏢 Offices
👥 Departments
🎯 Skills
🧱 Organizational units
🗂️ Custom entity pages

To download, scroll to the bottom of any listing and click the “Download” button. For example, at the bottom of the Offices page you’ll see a “Download office list” link, which exports all your offices, along with their phone numbers, addresses, and the number of people in each office.

BONUS 🎰 We’ve also added a new setting that lets you choose who can see the “Download” button and export data to CSV: either Everyone or Admins & Directory Editors. You can find this in Settings > General > Display Settings.